Shipping Policy

At Armor Ride, we strive to provide a seamless and reliable shipping experience for our customers across the United States. All orders are processed and dispatched from our facility in Barberton, Ohio.

1. Shipping Destinations & Regions

We ship to addresses within the United States, including:

Contiguous United States (48 lower states)
Alaska, Hawaii, and U.S. Territories (Puerto Rico, Guam, U.S. Virgin Islands)
P.O. Boxes and Military Addresses (APO/FPO/DPO) via USPS

Please note: We do not offer international shipping at this time.

2. Shipping Rates & Delivery Options

We offer clear, flat-rate, and free standard shipping options for all contiguous U.S. orders. All shipping costs are calculated and displayed transparently at the checkout page before payment is finalized.

Service Type	Order Value	Estimated Transit Time	Shipping Rate
Standard Shipping	Under $99.00	4 – 6 Business Days	$4.95 (Flat Rate)
Free Shipping	$99.00 and Over	4 – 6 Business Days	FREE
Expedited Shipping	Any Amount	2 – 3 Business Days	$12.95

Note: Free Shipping threshold ($99+) applies to the contiguous U.S. Shipping rates and transit times to Alaska, Hawaii, U.S. Territories, and APO/FPO addresses may vary slightly and are calculated at checkout based on USPS rates.

3. Order Processing & Delivery Timeline

To ensure your safety gear arrives as expected, please refer to our standard processing and transit schedules:

Order Cut-off Time: 2:00 PM (EST – Eastern Standard Time)
Handling / Processing Time: 1 – 2 Business Days (Monday – Friday)
Standard Transit Time: 4 – 6 Business Days (Monday – Friday)
Estimated Total Delivery Time: 5 – 8 Business Days

Operating Notes:

We do not process, dispatch, or deliver orders on weekends or U.S. federal holidays. Orders placed after 2:00 PM EST or during weekends will begin processing on the following business day.

4. Carriers & Order Tracking

We partner with reliable national carriers to ensure your helmet arrives safely:

Carriers: USPS (United States Postal Service), UPS (United Parcel Service), and FedEx.
Order Tracking: Once dispatched, you will receive a Shipping Confirmation email containing your tracking number(s). Tracking information usually becomes active within 24 hours. You can also track your shipment status on our website using 17TRACK.
Military & Territory Addresses: Shipments to APO/FPO and U.S. Territories may require additional transit time depending on the carrier routing.

5. Order Changes & Address Corrections

If you need to modify, cancel your order, or change the shipping address, please contact us immediately at support@armorride.store prior to our 2:00 PM EST cut-off time. Once an order has been dispatched from our facility, we are unable to alter the delivery address or cancel the shipment.

6. Taxes, Fees & Transparency

There are no hidden fees, surcharges, or unexpected handling costs added at checkout. Applicable state/local sales taxes and shipping charges are calculated and displayed clearly before you complete your payment.

7. Damaged, Defective, or Lost Packages

Damaged Packages: If your package or helmet arrives damaged, please take photos of the packaging and product, and notify us within 48 hours of delivery at support@armorride.store. We will issue a free replacement or process a full refund.
Lost Items: If tracking indicates "Delivered" but you have not received your shipment, or if transit is severely delayed, please contact us. We will initiate a formal claim with the carrier and resolve the issue for you.